Xero Ecommerce Integration for Online Stores

Every order, a correct Xero invoice. Automatically.

We connect Xero to your online store, B2B portal and inventory system, so invoices, payments and GST look after themselves.

No end-of-month export. No reconciling two lists that should have matched in the first place.

Plug-in or proper integration? Here's the honest answer.

If you run a simple retail store, an app from the Xero App Store will probably connect it to Xero just fine. We'll tell you that on the first call.

It gets harder when Xero is one of several systems. A DMS or inventory platform holding the stock, a website and eBay taking orders, trade customers on their own terms. That's when plug-ins start fighting each other and someone ends up fixing invoices by hand. We build one connected flow instead, so the store, the stock system and Xero all agree.

What flows into Xero

Scoped to your setup. These are the pieces we connect most often.

Invoices

Orders become invoices

Web, portal and eBay orders create invoices or sales records in Xero automatically.

Payments

Payment status in sync

Payments from your store matched to the right invoice, so you know what's paid without checking two places.

Customers

Customer records

Customers created or matched in Xero from store registrations and trade accounts. No duplicates.

Tax

GST coded correctly

Tax calculated and coded for Australian GST on every line, retail and trade.

Refunds

Credit notes and refunds

Refunds and returns raised as credit notes automatically, so the books match what actually happened.

Multi-system

Alongside your stock system

Xero connected with Eclipse DMS, Unleashed or MYOB Exo as one three-way flow.

Unleashed integration →

Is this right for you?

A good fit if you're

Running Xero alongside a DMS or inventory system, plus a website or eBay
A distributor or wholesaler invoicing trade accounts on different terms
Exporting orders and importing them into Xero by hand right now
Running into plug-ins that clash or double up invoices

Probably not yet if you're

A single Shopify or WooCommerce store with retail pricing. A Xero App Store app is likely cheaper and fine
Only after a monthly sales summary, not order-level invoices

Not sure? Ask us on the scoping call. We'd rather point you to the cheaper option than sell you something you don't need.

How an integration comes together

Most integration projects run 8 to 16 weeks from sign-off to go-live. Projects start from $12,000.

Step 1

Scoping call

We map your systems, how orders move today, and where the manual work is hiding.

Step 2

Fixed scope and timeline

A written scope: what lands in Xero, how it's coded, how exceptions are handled, and when it goes live.

Step 3

Build and test

Tested against real orders, refunds and trade accounts, with your bookkeeper checking the coding.

Step 4

Go live and support

Switched on, watched closely, and maintained as Xero and your business change.

What to sort out before you connect Xero

Decide these first

Which system creates the invoice: the store, your stock system or Xero
How retail and trade orders are coded
How refunds and credit notes should land
Which payment methods map to which Xero accounts

Why it matters

Most messy Xero files come from two systems both thinking they own the invoice. Get the source of truth right and your bookkeeper stops cleaning up duplicates.

We work through this on the scoping call, with your accountant if you like, before anything is built.

Questions people actually ask

Can Shopify be integrated with Xero?

Yes. Apps in the Xero App Store connect Shopify and Xero, and for a simple retail store they're often the right answer. A custom integration makes sense when Xero is one of several systems, for example a DMS or inventory system plus a store plus trade accounts, and they all need to agree.

Can Xero be integrated with eBay?

Yes. We build setups where eBay and website orders both create invoices in Xero, from the same product and stock data, so you're not reconciling two channels by hand.

Can it handle both retail and trade invoicing?

Yes. Different customer types, price tiers and payment terms can be coded differently in Xero automatically, so trade account orders and retail orders each land the right way.

Does it work alongside Eclipse DMS, Unleashed or MYOB Exo?

Yes. A common setup is a three-way integration: your DMS or inventory system holds the stock, the store takes the orders, and Xero handles the accounts, all connected.

How long does a Xero integration take, and what does it cost?

Most integration projects run 8 to 16 weeks from sign-off to go-live. Projects start from $12,000. If an off-the-shelf app will do the job for less, we'll tell you.

Will our accountant still be able to work in Xero normally?

Yes. Invoices, payments and credit notes land in Xero the way your accountant expects, coded to the accounts you agree up front. Nothing about how they work in Xero changes. There's just less to fix.

Do we still need a Xero app from the App Store?

Often not. If a custom integration already sends invoices, payments and credit notes into Xero, a separate connector app usually doubles up. We'll tell you which apps you can switch off once it's live.